Privacy Policy

We, Tirana Dental Hospital, are committed to protecting and safeguarding the privacy of your personal data. This document explains how we collect, use and store your information, and describes the rights you have in relation to that data. All personal data is processed in accordance with Law No. 9887, dated 10.03.2008 “On the Protection of Personal Data” and the relevant European Union regulations (GDPR).

1. Data we collect

We may collect the following information:
• Personally identifiable information: Name, surname, telephone number, email address.
• Medical information: Data related to your medical history, dental treatments and procedures.
• Technical information: IP address, device type, information about visits to our website (use of cookies).

2. Purpose of data collection and processing

Your data is collected and processed for the following purposes:
• Providing dental services and consultations.
• Communicating with you for information and after-treatment care purposes.
• Managing reservations and appointments.
• Improving your services and experience at our clinic.
• Sending notifications and temporary offers (if you have agreed to this).

3. Data retention

Your data is stored for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations we may have. After this period, the data will be securely deleted.

4. Data security

We use appropriate technical and administrative measures to ensure that your data is protected from unauthorized use, loss or destruction.

5. Sharing data with third parties

Your data may only be shared with authorized partners and trusted third parties who assist us in providing services (e.g., technical service providers, insurers, etc.). We will not share your information with other parties without your explicit consent, except where required by law.

6. Your rights

In accordance with data protection law, you have the right to:
• Request access to the information we hold about you.
• Request corrections or updates of inaccurate data.
• Request the deletion of your data, except where necessary for compliance with legal obligations.
• Object to the processing of data for marketing purposes.

7. Contact

For any questions you may have regarding our privacy policy and your personal data, you can contact us at:
Tirana Dental Hospital
Email: tiranadentalhospital@gmail.com
Tel: +355 69 319 1377
Address: Street: Gjin Bue Shpata Tirana, 1019, Albania