PRIVACY POLICY
TIRANA DENTAL HOSPITAL
Date: 30.07.2026
1. Introduction
Tirana Dental Hospital respects the privacy and protection of the personal data of its patients, staff, and partners. This policy sets out how the clinic collects, processes, stores, and protects personal data in accordance with Law No. 124/2024 “On the Protection of Personal Data”.
2. Data Controller
The Data Controller is:
TIRANA DENTAL HOSPITAL
NIPT: L92222031I
Address: Administrative Unit No. 5, “Gjin Bue Shpata” Street, Building 3, Ground Floor, Shop
Email: tiranadentalhospital@gmail.com
Phone: +355 69 319 1377
3. Types of Data Processed
– Identification data (first name, last name, ID number, date of birth, profession)
– Contact details (telephone number, email address, residential address)
– Health data (diagnoses, medical history, X-rays, clinical photographs)
– Financial data (invoicing, payments)
4. Purposes of Processing
– Provision of dental services
– Establishment of diagnoses and treatment plans
– Appointment management
– Invoicing and fulfilment of legal obligations
– Marketing purposes only with separate consent
5. Legal Basis for Processing
The processing of personal data is carried out in accordance with the Constitution of the Republic of Albania, based on Decision No. 135 and Law No. 124/2024 “On the Protection of Personal Data”. The legal bases for processing include:
– Provision of healthcare services
– Patient consent
– The clinic’s legal obligations
– The clinic’s legitimate interests
6. Data Retention
Personal data is retained only for the period necessary for the purpose of processing and in accordance with the retention periods established by healthcare and tax legislation. Medical records are retained for 10 years from the date of the last treatment, after which they are archived or destroyed in accordance with the applicable regulations.
7. Data Security
The clinic implements technical and organisational measures to protect personal data, including:
– Restricted access to electronic systems
– Password protection
– Regular backups
– Secure physical archiving / Video surveillance
– Staff training on confidentiality
8. Sharing Data with Third Parties
Personal data may be shared, where necessary, with dental laboratories, IT service providers, or public authorities when required by law. In all cases, appropriate data protection measures are ensured.
9. Patient Rights
Patients have the right to:
– Request access to their personal data
– Request correction of their data
– Request restriction of processing or deletion where permitted by law
– Withdraw their consent at any time
– Lodge a complaint with the competent authority
10. Medical Content on the Website
The information published on this website is intended for general informational and educational purposes only. It does not replace professional dental or medical advice, diagnosis, or treatment.
Any information regarding procedures, treatments, results, or patient experiences is general in nature and does not guarantee specific outcomes. Results may vary from person to person, depending on their clinical condition, medical history, and other individual factors.
For any dental or medical concerns, you should consult a qualified professional directly.
11. Dental or Medical Emergencies
This website, online forms, and general communication channels are not intended for emergency situations.
If you are experiencing a dental or medical emergency, contact the appropriate emergency services immediately or visit the nearest healthcare facility.
12. Changes to the Privacy Policy
The clinic reserves the right to update this policy in accordance with legislative or organisational changes. The latest version will be available at the clinic’s premises and/or on the website.